Introduction
FLEURDEPUP.COM respects each individual’s right to personal privacy. We will collect and use personal information through our Web site only in the ways disclosed in this statement. Throughout this policy, we use the term "personal information" to describe personal information that can be associated with a specific person and can be used to identify that person. We do not consider personal information to include information that has been anonymized so that it does not identify a specific user. This statement applies solely to personal information collected at FLEURDEPUP.COM.
Part I. Personal Information Collection
FLEURDEPUP.COM collects personal information through our web site at several points. We collect the following personal information about visitors who make purchases:
- Name
- Billing Address
- Shipping Address
- Payment Information
- Purchase History
FLEURDEPUP.COM does not actively market to children, and we never knowingly ask a child under 18 to divulge personal information. We collect the following general data that is not personally identifiable personal information:
- Product viewing history
We collect this personal information through registration forms, click stream tracking, and automatic logging files. Registration of personal information is voluntary except when required to receive our products and services.
Finally, we may collect additional information from or about you in other ways not specifically described here. For example, we may collect information related to your contact with our customer support team or store results when you respond to a survey.
Part II. Cookies
When you access our website, we, or companies we hire to track how our website is used, may place "cookies" on your computer. A cookie is a small text file that our web server places on a user’s computer hard drive to be used as a unique identifier. Cookies enable FLEURDEPUP.COM to track usage patterns on our web site only and to deliver customized content to users. Our cookies do not collect personal information.
We send a "session cookie" to your computer when you log in to your account. This type of cookie helps us to recognize you if you visit multiple pages on our site during the same session, so that we don’t need to ask you for your password on each page. Once you log out or close your browser, this cookie expires and no longer has any effect.
We also use longer-lasting cookies to display your user name on our sign-in form, so that you don't need to retype the user name each time you log in to your account.
We encode our cookies so that only we can interpret the information stored in them. You are free to decline our cookies if your browser permits, but doing so may interfere with your use of our website.
Part III. Personal Information Usage
Our primary purpose in collecting personal information is to provide you with a safe, smooth, efficient, and customized experience. We may use your personal information to:
- provide the services and customer support you request;
- fulfill orders;
- process transactions and send notices about your transactions;
- resolve disputes and troubleshoot problems;
- prevent potentially prohibited or illegal activities;
- customize, measure, and improve our services and the content and layout of our website;
- send you targeted marketing, service update notices, and promotional offers based on your communication preferences;
- compare information for accuracy and verify it with third parties.
Users who provide personal information will receive email announcements or advertisements from FLEURDEPUP.COM only.
Registered users will receive additional announcements from us about products, services, special deals, and/or a newsletter. Out of respect for the privacy of our users we present the option to not receive these types of communications.
The personal information we collect will be used to create customer profiles based on browsing or purchasing history. We may supplement personal information collected on our web site with data from other sources such as credit history to authorize purchases.
It is our policy not to rent your email address to anyone.
We may offer links to other web sites. Please note: When you click on links to other web sites, we encourage you to read their privacy policies. FLEURDEPUP.COM is not responsible for other website standards which may differ from this privacy notice.
Our web site may offer contests, forums or message boards. Please be advised that personal information posted in these venues becomes public knowledge.
If our policy on personal information collection or uses changes, we will advise you via email if you are a registered user.
Part IV. Contact Us
If problems arise, users may contact FLEURDEPUP.COM in one of three ways:
- by emailing us
- by phone at (888) 423-4785,
- or by writing us at:
FLEURDEPUP.com
Attn: Privacy Department
P.O. Box 13028
Beaumont, TX 77726
Part V. Data Storage and Security
We store and process your personal information on our computers in the US, and we protect it by maintaining physical, electronic and procedural safeguards in compliance with applicable US federal and state regulations. We use computer safeguards such as firewalls and data encryption, we enforce physical access controls to our buildings and files, and we authorize access to personal information only for those employees who require it to fulfill their job responsibilities. No credit card personal information is stored on our web servers. Payments are completed through secure connections via paypal.com.
